FAQ


Processing & Shipping 

  • How long is your processing time?
    • Processing time varies on work load and what products you have purchased. Normally, it takes up to 3-4 weeks to fully process and ship your order. If it will take longer, announcements are made to let everyone know. This does NOT include the time it takes for the shipping facility to deliver your package.
  • How long will my order take to ship?
    • Once your order has shipped, total time it takes to arrive is dependent on location and any inclement weather. For United States, it normally takes 3-5 days with included tracking info. For Canada, it takes 10-14 days. 
  • How much is shipping? 
    • U.S. shipping is a flat rate of $5
    • Canadian shipping is a flat rate of $9

Product Inquiries

  • Do you do custom orders?
    • We are happy to do any custom requests as long as it is within what we make! (Ex: we do not do any vinyl add-ons, so we would not be able to do any vinyl requests.) For any custom requests, please contact us through email at blueridgemuttwears@gmail.com
  • Are your bandanas tie-on or snap-on?
    • All of our bandanas are square tie-ons.
  • Can you add snaps to your bandanas?
    • As of right now we are unable to add snaps to our bandanas, but please contact us at blueridgemuttwears@gmail.com for any further questions on the subject!